FAQ & Policies
Everything you need to know for the perfect spray tan experience
TAN PREPARATION
How to Prepare for Your Spray Tan
For the best, most even tan results, proper skin preparation is essential:
- 24 Hours Before: Shower, shave, and gently exfoliate using a gel-based body wash. Avoid soaps like Dove or Olay, which can leave residues.
- Exfoliating: Use an exfoliating mitt and body scrub. Avoid oily scrubs like Tree Hut. Exfoliate before each tan to remove any residue.
- Beauty Treatments: Schedule waxing, massages, or other treatments at least two full days before your spray tan.
- Skincare Products: Discontinue retinol, glycolic, or active serums 3 days prior and 4 days after your appointment.
- Moisturizing: Begin daily moisturizing about a week before to keep skin hydrated and smooth.
- Day of Appointment: Arrive with clean, dry skin free of lotions, deodorant, makeup, perfumes, or oils.
- Sunburn Policy: Wait at least 4 weeks after a peeling sunburn before booking a spray tan.
What to Wear
- Loose, comfortable, dark clothing after your session
- Open-toed shoes (sandals or slides) to protect your feet
- Avoid tight clothing like jeans, bras, or leggings immediately post-tan
- Men: Bring your own boxers or briefs to wear during the session
AFTERCARE: HOW TO MAINTAIN YOUR GLOW
First 8-12 Hours
- Avoid showering, sweating, swimming, or getting wet until it's time for your first rinse
- Do not apply lotions, deodorants, makeup, or perfumes before your initial shower
- Wear loose, dark clothing and cover skin while sleeping
First Shower (Critical Step)
- You must rinse off all tan product completely
- If you notice streaking afterward, not all cosmetic bronzer was fully rinsed away
- Only cleanse underarms and intimate areas with soap
- Rinse the rest of your body with lukewarm water using hands only
- Avoid scrubbing, loofahs, or wash cloths
- Keep showers brief
- Use gel-based body wash or GLOBAR soap
- Important: Avoid urinating in the shower to prevent fading or streaking
Maintaining Your Tan
- Moisturize daily with tan-extending products
- Use lukewarm water for all showers
- Pat dry with towel rather than rubbing
- Your tan will typically last 7-10 days with proper care
BOOKING POLICIES
Deposit Policy
We ask all clients to provide a credit card to secure their appointment time. A 50% non-refundable deposit is required to book your spray tan. Deposits are non-transferable. All completed tans are non-refundable services.
Cancellations & Rescheduling
We truly value your time and are grateful you've chosen The Glow Nook for your sunless tanning experience.
24-Hour Notice Required
We kindly ask for at least 24 hours' notice for all cancellations or reschedules. Cancellations made with less than 24 hours' notice will result in a forfeited deposit. If you cancel the same day or no-show, 100% of your appointment total will be charged.
Online-Only Changes
All cancellations or rescheduling must be made online only via the link in your appointment confirmation email. To apply your deposit to a future service, choose "Reschedule" and select the same service type.
Reschedule Limit
Each appointment may be rescheduled a maximum of two times. After the second reschedule, the full service price must be paid in advance to book again.
No-Shows & Late Policy
We allow a 5-minute grace period, but arriving later may result in a shortened appointment or cancellation. No-shows and late cancellations will be charged 100% of the service total. Clients who no-show twice may be restricted from future bookings.
Wellness Courtesy
Feeling under the weather? Please let us know. We're happy to work with you to reschedule your appointment when you're feeling better—your health and safety are important to us.
Guests & Children
To maintain a peaceful and professional environment, we kindly ask that you do not bring children or pets to your appointment. You're welcome to bring one guest for support if needed.
Mobile Service Policies
- Mobile tanning available for women only
- Male clients are kindly asked to book in-studio appointments
- Service area covers 25-30 mile radius; travel fees apply beyond
- Requires owner approval before scheduling
- Need 5x5 ft or larger space with electrical outlet
- Same cancellation policies apply
FREQUENTLY ASKED QUESTIONS
What happens at my first spray tan appointment?
+We'll begin with a consultation to discuss your tanning goals, explain how to prepare and care for your tan, and select the best product for your skin tone and preferences.
How long before my event should I tan?
+We suggest booking your spray tan two days before your big event and at least one day before any travel. If your schedule is tight, three days prior works too. We'll also share tips to help maintain your glow leading up to the occasion.
How does the solution work?
+The color you see right after your spray tan is temporary bronzer. The real tanning effect comes from DHA (dihydroxyacetone), a glucose derivative that reacts with amino acids on the outermost layer of your skin. This reaction causes your skin to darken naturally, creating a sun-kissed look. This process is completely safe!
Will my spray tan stain my clothes or bedding?
+The bronzing tint may transfer slightly to clothing or sheets before your first shower. We recommend wearing loose, dark clothing and covering your skin while sleeping. After rinsing off in your first shower, transfer should be minimal and easy to wash out.
How long does the tan usually last?
+Spray tans typically last 7 to 10 days depending on your skin type and how well you maintain your tan.
What happens if I don't rinse at my recommended time?
+If you do not rinse at your designated time, your tan may develop too light or too dark as you may over or under process.
Can I still get a natural tan with a spray tan on?
+Yes! Remember, the only way to protect your skin from the sun is by using SPF. A spray tan does not provide SPF and is not a substitute for sun protection! You've made a great choice by opting for a safe, sunless tan—don't undo it by getting a sunburn!
Can I spray tan if I have skin conditions?
+We recommend checking with your doctor before getting a spray tan if you have any skin conditions. Since the tan develops on the outer layer of skin, certain conditions may affect results. We're happy to offer a test patch before a full-body spray tan if needed.
Can all ethnicities tan?
+Absolutely! We custom blend each spray tan to suit every skin tone and ethnicity, creating a natural, radiant glow. Spray tanning evens out skin tone, and we welcome all skin types and body shapes!
Are spray tans suitable for men?
+Absolutely! Men are encouraged to get spray tans for a natural, even glow. Please shave all facial and body hair at least 12 hours before your appointment and groom at least 24 hours ahead for the best results. Men are kindly requested to book in-studio appointments only and must bring their own boxers or briefs.
Is it safe to spray tan while pregnant?
+Many pregnant clients safely use spray tanning, but we recommend consulting your healthcare provider before booking.
Do you require a deposit?
+Yes, a 50% non-refundable deposit is required to hold your appointment. This deposit is non-transferable. Spray tan services are non-refundable once completed.
TERMS & CONDITIONS
Disclaimer
Please note: Our sunless tanning solutions do not contain SPF and will not protect your skin from sun exposure. The Glow Nook and its staff are not responsible for any sunburns, skin reactions, or tanning results caused by sun exposure after your spray tan. We always recommend applying sunscreen daily.
By booking a service, you agree to release The Glow Nook and its staff from any liability related to spray tan procedures, except in cases of gross negligence.
Informed Consent
By receiving a spray tan from The Glow Nook, you acknowledge and accept the following:
- You are voluntarily choosing to receive a cosmetic airbrush tanning service
- You understand that results may vary based on skin type, prep, aftercare, and any hormonal or medication changes
- Possible risks include allergic reactions, uneven fading, skin sensitivity, or temporary fabric staining
- You have informed your artist of any relevant allergies, medical history, or sensitivities that could affect your tan
Important Precautions
- Let your artist know if you're pregnant, nursing, taking new medications, or experiencing any skin concerns
- Hormonal changes (including menstruation or pregnancy), recent medications, and stress levels can affect tan development and longevity
- You are responsible for following the pre- and post-care instructions provided
Final Sale Acknowledgement
Spray tan services are non-refundable once completed. Because every client's skin is different, we cannot guarantee identical results for all skin types or circumstances. No refunds will be issued for dissatisfaction due to skin reactions, fading, or tanning results caused by factors outside of our control.
By booking an appointment with The Glow Nook, you acknowledge and agree to these terms and conditions.